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We collect information in several ways. For example, some personal information is gathered when you register as a customer using our account interface. We routinely collect from our customers their e-mail address, customer number, social security number and credit and debit card information in order to process a payment. Once you register, you are no longer anonymous to us and you are able to take full advantage of our services. In addition to registration, we may ask you for information at other times, such as when you report a problem with our site or services, or contact the company via the corporate e-mail address. Finally, if you contact Appliance & Furniture RentAll we may keep a record of that correspondence.
If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of this Web site, you should contact a representative of Appliance & Furniture RentAll here.
Our primary goal in collecting information is to improve the site and provide the user with the best possible experience on the site. For example, by using the information collected, we are able to provide you with an easy to use and readily available forum to access your account information. We will also use your personal information to notify you of other products or services available from us, our affiliates, and the stores that offer products and services through our portal. Except as provided herein, only Appliance & Furniture RentAll and its affiliates and service providers, including stores that sell products or collect payments through the portal and our third party payment processing service Retreive will have access to individuals' account information. We also may do research on our users' demographics and behavior based on the information provided to us upon registration, gathered from transaction activity, from our server log files or from surveys. This research may be compiled, analyzed or sold on an aggregated basis, which does not include information identifying individual users. Appliance & Furniture RentAll also may share this data with business partners or other third parties.
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.
Data in the Aggregate: We may disclose "blinded" aggregated data and user statistics to prospective partners and other third parties, and for other lawful purposes. Blinded data is data which does not identify an individual person. Other: We also may disclose your information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms and Conditions of Use, or may otherwise be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Appliance & Furniture RentAll Web site users or customers, or anyone else that may be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services.
We occasionally hire other companies to provide limited services on our behalf, including packaging, delivering or mailing, answering customer questions about products or services, sending postal mail, providing investor information and processing data and payments. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other purpose.
We will share your information with the stores that sell on our portal and our third party payment processing company. This information will be provided in connection with transactions initiated by you.
Keeping your personal financial information private is vitally important to us. As a matter of policy and longtime business practice, we do not sell information provided by our customers. Any user statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate only and do not include any personally identifiable information about any individual user. We will transfer your credit card number, bank account number or other personal information to our third party payment processor or the appropriate credit card company or bank in order to process any online payments.
Your Account Information and any Profile you create are password-protected so you have access to this personal information. We use encryption technology for credit card numbers, bank account numbers, passwords and registration information. Remember to sign out of your account and close your browser window when you have finished your shopping or paying. This is to ensure that others cannot access your account by using your computer when you are away from it. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as discussed above or otherwise designated, this site does not use security encryption measures. Therefore, information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using email, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.
Our website provides users the opportunity to opt-out of receiving communications from us at the point where we request information about you. Where indicated just click on "I choose not to receive future communications" when completing a survey or other form.
To ensure that you will not receive recurring marketing information from us unless you choose to, we will provide you with simple instructions on each marketing email from us for you to let us know that you have chosen to stop receiving such emails from us.
Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
When you or we end your customer relationship with us, we will treat the information we have about you as if you were still our customer.